Frequently Asked Questions
Answers To Commonly Questions
What services does Community Care Hub offer?
We offer a range of support services, including personal care, household assistance, community engagement, palliative and hospice care, and specialized dementia care. Our services are tailored to meet the unique needs of each participant.
Who is eligible for your services?
We provide support to individuals with disabilities, those living with dementia, and people needing palliative or hospice care. Our services are available to NDIS participants and those looking for private care options.
How do I get started with your services?
To get started, simply contact us for an initial consultation. We’ll work with you to assess your needs and create a personalised care plan that fits your goals and requirements.
Are your services covered by the NDIS?
Yes, many of our services are covered by the NDIS. We can assist with navigating your NDIS plan and ensure that you receive the support and funding you are entitled to.
Are your caregivers licensed and trained?
Our team is made up of experienced and qualified professionals who receive ongoing training in disability support, dementia care, palliative care, and more. We prioritize empathy, professionalism, and maintaining high standards of care for all our participants.
What is home healthcare?
Home healthcare is professional care provided in the comfort of a person’s home. It includes a wide range of medical and support services, such as personal care, assistance with daily tasks, rehabilitation, and medical care. Home healthcare is designed to help individuals with disabilities, chronic illnesses, or those recovering from surgery or injury, live independently while receiving the care they need. Services can be tailored to meet individual needs and are often covered by programs like the NDIS.
TESTIMONIALS
What others are saying
"A lifesaver for our family"
"The team at Community Care Hub has been a lifesaver for us. They provide exceptional personal care and really understand my son’s needs. Their support has made a huge difference in his life and ours." - Sarah, Parent
"Highly recommend this"
"Thanks to the caring staff at Community Care Hub, I’ve been able to stay involved in my community and keep doing the things I love. Their help with transport and activities has been amazing!" - John, Client
"Compassionate care in our time of need"
"The support we received from Community Care Hub during my mother’s final days was beyond words. They were compassionate, professional, and always respectful of her wishes." - Emma, Daughter
"Gaining confidence and independence"
"I’ve developed new skills and feel more confident in my daily life thanks to the help I’ve received from Community Care Hub. They’ve made a real impact on my journey toward independence." - Michael, Client